Our goal is to ensure your BLUEWAVE device is up and running whenever you need it. You can directly contact our Technical Support Team to resolve any issues. If our team determines your unit needs to be repaired, you will qualify for a Hot Swap. 
With the 360 Plan you get Unlimited Hot Swaps! A Hot Swap allows us to swap out your down device with a replacement BLUEWAVE to limit downtime to your clinic - at no extra charge. *